What to look for to increase work added value? Remote work and perceived productivity: A study in Poland, Hungary and the Czech Republic
DOI:
https://doi.org/10.18559/ref.2022.1.4Keywords:
remote work, productivity, work digitisation, labour mobility, organisationAbstract
The main aim of the research is to identify factors determining perceived productivity of individual workers who perform their job remotely and to measure the importance of factors determining labour productivity. The methodology used in the study is based on the analysis of the literature and conclusions drawn from a survey conducted in Poland, the Czech Republic and Hungary (a total sample of 450 units). Logistic regression and the k-means method were used in the statistical analysis. They allow measuring the relationship between the strength of a stimulus represented by the percentage of cases showing a specific response on how productivity is verified by the stimulus. Moreover, they bring the possibility to group factors in clusters representing workers with different sets of productivity factors. Results show that across the study sample, high stress, low employee control, and limited communication with managers minimise the growth of remote work productivity, since social relationships at work are correlated with productivity. Nonetheless, work organisation traits such as proper work environment, travel cost savings, technical assistance access, and a fast Internet connection remain positively related to remote work productivity.
Downloads
References
Aboelmaged, M. G., & El Subbaugh, S.M. (2012). Factors influencing perceived productivity of Egyptian teleworkers: An empirical study Measuring Business Excellence. Bradford, 16 (2), 3-22. DOI:10.1108/13683041211230285 DOI: https://doi.org/10.1108/13683041211230285
Allen, T.D., Golden, T.D., & Shockley, K.M. (2015). How Effective Is Telecommuting? Assessing the Status of Our Scientific Findings. Psychological Science in the Public Interest, 16(2), 40–68. https://doi.org/10.1177/1529100615593273 DOI: https://doi.org/10.1177/1529100615593273
Andrews, D., & Hansell D. (2021). Productivity-Enhancing Labour Reallocation in Australia Economic Record, 97(317), 157-169. https://doi.org/10.1111/1475-4932.12601 DOI: https://doi.org/10.1111/1475-4932.12601
Apanowicz, J. (2002). Metodologia ogólna. Retrieved October 26, 2021, from https://wsaib.pl/images/files/E-Publikacje/MO.pdf
Bao, L., Li, T., Xia, X., Zhu, K., Li, H., & Yang, X. (2020). How does Working from Home Affect Developer Productivity?--A Case Study of Baidu During COVID-19 Pandemic. arXiv preprint arXiv:2005.13167.
Baruch, Y., & Nicholson, N. (1997). Home, sweet work: Requirements for effective home working. Journal of General Management, 23(2), 15-30. DOI: https://doi.org/10.1177/030630709702300202
Bentley, T.A., Teo, S.T.T., McLeod, L., Tan, F., Bosua, R., & Gloet, M. (2016). The role of organisational support in teleworker wellbeing: A socio-technical systems approach. Applied Ergonomics, 52, 207-215. https://doi.org/10.1016/j.apergo.2015.07.019 DOI: https://doi.org/10.1016/j.apergo.2015.07.019
Bernstein, E., Blunden, H., Brodsky, A., Sohn, W., & Waber, B. (2020). The implications of working without an office. Special Issue on The New Reality of WFH: Harvard Business Review.
Bhattacherjee, A. (2012). Social Science Research: Principles, Methods, and Practices. Retrieved October 26, 2021, from http://scholarcommons.usf.edu/oa_textbooks/3
Blasi, J. R., & Kruse, D. L. (2006). U.S. high-performance work practices at Century’s end, Industrial Relations, 45 (4 ), 547–578. DOI: https://doi.org/10.1111/j.1468-232X.2006.00443.x
Bryant, L. (2021). Lateral layers and loops: Why managers need to curate the fabric of the digital firm in a post-lockdown world. Business Information Review. https://doi.org/10.1177/02663821211035039 DOI: https://doi.org/10.1177/02663821211035039
Butler, J., Czerwinski, M., Iqbal, S., Jaffe, S., Nowak, K., Peloquin, E., & Yang, L. (2021). Personal Productivity and Well-being. New Future of Work Report, Cornell University Library, Ithaca.
Cannito, M., & Scavarda, A. (2020). Childcare and Remote Work during the COVID-19 Pandemic. Ideal Worker Model, Parenthood and Gender Inequalities in Italy. Italian Sociological Review, 10(3), 801-820.
Charalampous, M., Grant, C.A., Tramontano, C., & Michailidis, E. (2019). Systematically reviewing remote e-workers’ well-being at work: a multidimensional approach. European Journal of Work and Organizational Psychology, 28(1), 51-73. https://doi.org/10.1080/1359432X.2018.1541886 DOI: https://doi.org/10.1080/1359432X.2018.1541886
Choudhury P., Foroughi C., & Larson B. (2020). Work-from-anywhere: The productivity effects of geographic flexibility, Strategic Management Journal, 42(4), 655-683. https://doi.org/10.1002/smj.3251 DOI: https://doi.org/10.1002/smj.3251
Chung, H., Birkett, H., Forbes, S., & Seo, H. (2021). Covid-19, Flexible Working, and Implications for Gender Equality in the United Kingdom. Gender & Society, 35(2), 218-232. https://doi.org/10.1177/08912432211001304 DOI: https://doi.org/10.1177/08912432211001304
Davidescu A.A.M., Apostu S.A., Strat V.A., Scrădeanu A.I., Zgură I.D., Horga M.G. (2021). The impact of teleworking on the romanians employees' job satisfaction. An empirical evidence based on multiple correspondence analysis (mca) and logistic regression Amfiteatru Economic, 23(58), 637-653. https://doi.org/10.24818/EA/2021/58/637 DOI: https://doi.org/10.24818/EA/2021/58/637
Davidescu, A.A., Apostu, S., Paul, A. & Casuneanu, I. (2020), Work Flexibility, Job Satisfaction, and Job Performance among Romanian Employees—Implications for Sustainable Human Resource Management, Sustainability, vol. 12(15), 6086. DOI: https://doi.org/10.3390/su12156086
Eurofound (2021). Retrieved August 20, 2021, from https://www.eurofound.europa.eu/topic/digitalisation.
Evans, A.M, Meyers, M.Ch., Van De Calseyde, P., & Stavrova, O. (2021). Extroversion and Conscientiousness Predict Deteriorating Job Outcomes During the COVID-19 Transition to Enforced Remote Work. Social Psychological and Personality Science, Original Manuscript. https://doi.org/10.1177/19485506211039092 DOI: https://doi.org/10.1177/19485506211039092
Filipetti A., & Peyrache A. (2013). Is the Convergence Party Over? Labour Productivity and the Technology Gap in Europe, Journal of Common Market Studies, 51(6), 1006-1022. https://doi.org/10.1111/jcms.12066 DOI: https://doi.org/10.1111/jcms.12066
Galanti, T., Guidetti, G., Mazzei, E., Zappalà, S., & Toscano, F. (2021). Work From Home During the COVID-19 Outbreak: The Impact on Employees' Remote Work Productivity, Engagement, and Stress. Journal of occupational and environmental medicine, 63(7), https://doi.org/10.1097/JOM.0000000000002236 DOI: https://doi.org/10.1097/JOM.0000000000002236
Ganguly, K.K., Tahsin, N., Fuad, M.M.N., Ahammed, T., Asad, M., Huq, S.F., A T M Fazlay, R., & Sakib, K. (2020). Impact on the Productivity of Remotely Working IT Professionals of Bangladesh during the Coronavirus Disease 2019. Cornell University Library, Ithaca.
Grant, C.A., Wallace, L.M., & Spurgeon, P.C. (2013). An exploration of the psychological factors affecting remote e-worker’s job effectiveness, well-being and work-life balance. Employee Relations, 35(5), 527–546. DOI: https://doi.org/10.1108/ER-08-2012-0059
Hardy, P., Leandro, S.M., & Fontanari, J.F. (2020). The paradox of productivity during quarantine: an agent-based simulation. Cornell University Library, Ithaca. DOI: https://doi.org/10.1140/epjb/s10051-020-00016-4
Hughes J. (2008). The High-Performance Paradigm: A Review and Evaluation, Learning as Work Research Paper, No. 16. Retrieved on October 26, 2021, from https://www.researchgate.net/publication/242107746_The_High-Performance_Paradigm_A_Review_and_Evaluation
Judzik D., & Sala H. (2013). Productivity, deunionization and trade: Wage effects and labour share implications, International Labour Review, 152(2), 205-236. https://doi.org/10.1111/j.1564-913X.2013.00178.x DOI: https://doi.org/10.1111/j.1564-913X.2013.00178.x
Karl, K.A., Peluchette, J.V., & Aghakhani N. (2021). Virtual Work Meetings During the COVID-19 Pandemic: The Good, Bad, and Ugly. Small Group Research. https://doi.org/10.1177/10464964211015286 DOI: https://doi.org/10.1177/10464964211015286
Kelliher, C., & Anderson, D. (2010). Doing more with less? Flexible working practices and the intensification of work. Human Relations, 63(1), 83-106. https://doi.org/10.1177/0018726709349199 DOI: https://doi.org/10.1177/0018726709349199
Kordalska, A.,& Olczyk, A. (2020). What fosters firm-level labour productivity in Eastern European and Central Asian countries?, Bank i Kredyt 51(1), 91-120.
Krajcsák, Z., & Kozák, A. (2022). The moderating role of remote work in the relationship between organizational culture and OCB: Case studies from the financial sector. Journal of Advances in Management Research, 19(2), 300-315. https://doi.org/10.1108/JAMR-07-2021-0247. DOI: https://doi.org/10.1108/JAMR-07-2021-0247
Kreyer, N., Pousttchi, K., & Turowski, K. (2003). Mobile Payment Procedures: Scope and Characteristics. E-Service Journal, 2(3), 7–22. https://doi.org/10.2979/esj.2003.2.3.7 DOI: https://doi.org/10.1353/esj.2004.0005
Krugman, P. (1997). In Praise of Cheap Labor. Bad jobs at bad wages are better than no jobs at all. Retrieved October 25, 2021, from https://slate.com/business/1997/03/in-praise-of-cheap-labor.html
Matthews, B., See, Z.S., & Day, J. (2020). Crisis and extended realities: remote presence in the time of COVID-19. Media International Australia, 178(1), 198-209. https://doi.org/10.1177/1329878X20967165 DOI: https://doi.org/10.1177/1329878X20967165
Miele F., & Tirabeni L. (2020). Digital technologies and power dynamics in the organization: A conceptual review of remote working and wearable technologies at work, Sociology Compass, 14(6), 12795. https://doi.org/10.1111/soc4.12795 DOI: https://doi.org/10.1111/soc4.12795
Muhanguzi S., & Kyobe M. (2017). Aligning Work Practices, Mobile Technology and Strategy for Performance Improvement: The Case of SMEs in Uganda, The Electronic Journal of Information Systems in Developing Countries, 60(1), 1-22. https://10.1002/j.1681-4835.2014.tb00423.x DOI: https://doi.org/10.1002/j.1681-4835.2014.tb00423.x
Mussini M. (2018). A spatial decomposition of the shift-share components of labour productivity inequality in Italy, Papers in Regional Science Volume 98, Issue 1, https://10.1111/pirs.12362 DOI: https://doi.org/10.1111/pirs.12362
Nakrošienė, A., Bučiūnienė, I., & Goštautaitė, B. (2019). Working from home: characteristics and outcomes of telework, International Journal of Manpower, 40 (1), 87-101. https://doi.org/10.1108/IJM-07-2017-0172 DOI: https://doi.org/10.1108/IJM-07-2017-0172
OECD, (2021). Building inclusive labour markets: Active labour market policies for the most vulnerable groups. Retrieved October 30, 2021 from https://www.oecd.org/coronavirus/policy-responses/building-inclusive-labour-markets-active-labour-market-policies-for-the-most-vulnerable-groups-607662d9/
Osterman P. (1999). Securing Prosperity. New Rules for a New Economy, Journal of Labour and Society, 3(4), 5-8. https://doi.org/10.1111/j.1743-4580.1999.00005.x DOI: https://doi.org/10.1111/j.1743-4580.1999.00005.x
Park, S., Jeong, S., & Chai, D.S. (2021). Remote e-Workers’ Psychological Well-being and Career Development in the Era of COVID-19: Challenges, Success Factors, and the Roles of HRD Professionals. Advances in Developing Human Resources, 23(3), 222-236. DOI: https://doi.org/10.1177/15234223211017849
Patel V., Chesmore A., Legner M., & Pandey S. (2021). Trends in Workplace Wearable Technologies and Connected-Worker Solutions for Next-Generation Occupational Safety, Health, and Productivity, Advanced Intelligent Systems Early View, https://doi.org/10.1002/aisy.202100099 DOI: https://doi.org/10.1002/aisy.202100099
Phillips, S. (2020). Working through the pandemic: Accelerating the transition to remote working. Business Information Review, 37(3), 129-134. https://doi.org/10.1177/0266382120953087 DOI: https://doi.org/10.1177/0266382120953087
Pokojski, Z., Kister, A., & Lipowski, M. (2022). Remote work efficiency from the employers’ Perspective—What’s next? Sustainability, 14(7), 4220. https://doi.org/10.3390/su14074220 DOI: https://doi.org/10.3390/su14074220
Procter, S. (2008). New forms of work and the high performance paradigm, The SAGE Handbook of Industrial Relations. http://dx.doi.org/10.4135/9781849200431.n8 DOI: https://doi.org/10.4135/9781849200431.n8
O’Neill, T.A., Hambley, L.A., & Bercovich, A. (2014). Prediction of cyberslacking when employees are working away from the office. Computers in Human Behavior, 34, 291–298. https://doi.org/10.1016/j.chb.2014.02.015Osterman, P. (1999). Securing Prosperity: The American Labor Market, How It Has Changed, and What To Do About It. Princeton, NJ: Princeton University Press. DOI: https://doi.org/10.1016/j.chb.2014.02.015
Reuschke, D., & Felstead, A. (2020). Changing workplace geographies in the COVID-19 crisis. Dialogues in Human Geography, 10(2), 208-212. https://doi.org/10.1177/2043820620934249 DOI: https://doi.org/10.1177/2043820620934249
Sablok, G., Stanton, P., Bartram, T., Burgess, J. & Boyle, B. (2017), Human resource development practices, managers and multinational enterprises in Australia, Education & Training, 59(5), 483-501. DOI: https://doi.org/10.1108/ET-02-2016-0023
Sánchez, A.M., Pérez, M.P., Carnicer, P. L., & Jiménez, M.J.V. (2007). Teleworking and workplace flexibility: a study of impact on firm performance", Personnel Review, 36(1), 42-64. DOI: https://doi.org/10.1108/00483480710716713
Sandoval-Reyes, J., Idrovo-Carlier, S., & Duque-Oliva, E. (2021). Remote Work, Work Stress, and Work–Life during Pandemic Times: A Latin America Situation. International Journal of Environmental Research and Public Health, 18(13), 7069. DOI: https://doi.org/10.3390/ijerph18137069
Snell, J.J. (2000), External labor markets: Job inclusion structures and processes, Louisiana Tech University. ProQuest Dissertations Publishing.
Tanpipat, W., Lim, H.W., & Deng, X. (2021). Implementing Remote Working Policy in Corporate Offices in Thailand: Strategic Facility Management Perspective. Sustainability, 13(3), 1284. https://doi.org/10.3390/su13031284 DOI: https://doi.org/10.3390/su13031284
Torten, R., Reaiche, C., & Caraballo, E.L. (2016). Teleworking in the New Milleneum. The Journal of Developing Areas, 50 (5), 317-326. DOI: https://doi.org/10.1353/jda.2016.0060
Toscano, F., & Zappalà, S. (2020). Social Isolation and Stress as Predictors of Productivity Perception and Remote Work Satisfaction during the COVID-19 Pandemic: The Role of Concern about the Virus in a Moderated Double Mediation, Sustainability, 12 (23), 9804. DOI: https://doi.org/10.3390/su12239804
Wang, B., Liu, Y., Qian, J., & Parker, S.K. (2020). Achieving Effective Remote Working During the COVID-19 Pandemic: A Work Design Perspective. https://doi.org/10.1111/apps.12290 DOI: https://doi.org/10.1111/apps.12290
Wamboe E., Adekola A., & Sergi B. (2014). ICTs and labour productivity growth in sub-Saharan Africa, International Labour Review, 155(2), 231-252. https://doi.org/10.1111/j.1564-913X.2014.00021.x DOI: https://doi.org/10.1111/j.1564-913X.2014.00021.x
Yarberry, S., & Sims, C. (2021). The Impact of COVID-19-Prompted Virtual/Remote Work Environments on Employees’ Career Development: Social Learning Theory, Belongingness, and Self-Empowerment. Advances in Developing Human Resources, 23(3), 237-252. https://doi.org/10.1177/15234223211017850 DOI: https://doi.org/10.1177/15234223211017850
Yi, J. & Ifft, J. (2019), Labor-use efficiency and New York dairy farm financial performance, Agricultural Finance Review, 79(5), 646-665. DOI: https://doi.org/10.1108/AFR-02-2019-0016
Yoon, H.J., Chang, Y., Sadique, F., & Al Balushi, I. (2021). Mechanisms for Hopeful Employee Career Development in COVID-19: A Hope-Action Theory Perspective. Advances in Developing Human Resources, 23(3), 203-221. https://doi.org/10.1177/15234223211017848 DOI: https://doi.org/10.1177/15234223211017848
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Ryszard Barczyk, Joanna Spychała, Zuzanna Urbanowicz , Agnieszka Ziomek

This work is licensed under a Creative Commons Attribution 4.0 International License.
The Research Papers in Economics and Finance (REF) is committed to open access. All of the REF` s paper are free to access immediately from the date of publication. There are no author charges, known as APCs, before release, and no charge for any reader to download articles.
The Creative Commons Attribution 4.0 International license (CC BY 4.0) applies to articles published in Research Papers in Economics and Finance from Vol. 4, No. 3, 2020 to present. This license is acceptable for Free Cultural Works. You are free to share and adapt. You must give appropriate credit, provide a link to the license, and indicate if changes were made.
The Attribution-NonCommercial 4.0 International license (CC BY-NC 4.0) applies to articles published in Research Papers in Economics and Finance up to Vol. 4, No. 2, 2020 inclusive. You are free to share and adapt. You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may not use the material for commercial purposes.